・ There will be a handling fee of 10% for each festival ticket purchased.

・ When purchasing tickets, please write the full name as it appears on the passport of the person attending the festival (or the representative if there are two or more festival tickets.). Tickets cannot be purchased using nicknames.

・ The maximum number of tickets you can purchase at once is 4 (four) online sales. If you wish to buy more than 4 tickets, another order has to be made.

・ We do not accept any changes to the ticket type, the ticket date, number of tickets, or ticket holder’s name after the application is completed.

・ Each ticket type will be limited to the available number of tickets. Even within the sales period, sales will end as soon as the planned number of tickets is reached.

・ All dates and times listed on this site are based on dates and times within Japan.

・ Moon Caravan Tickets are not available for purchase.

・ The rate includes Insurance Program fee and service charge.

・In case of damage or loss, the actual damage cost will be compensated.

・ Tickets(wristbands) will be shipped by Japan Post Office from late June.

・ We can only ship tickets to ticket purchaser’s address (the registered address) for security purposes. There are areas where some cannot be delivered.

・ Depending on the country and region, import tax・VAT(value added tax)・customs fee may be required separately. In that case, the additional fee is paid by the customers.

・ Please be sure to inform us the shipping address immediately if there is a change of address due to a move.
contact: english@ganban.net (in English)

・ Delivery dates cannot be specified.

・ If the tickets return due to customer’s circumstances, we will charge additional shipping fee before re-shipping.

・ Please note that due to the COVID-19 pandemic, ticket delivery may take longer than usual.

・Customers using parking tickets must receive tickets in advance and provide the ticket at the car park entrance of the festival site. You cannot use the car park with the confirmation letter to be sent by e-mail in advance. If you do not receive parking ticket and admission tickets in advance or lose your tickets, entry to the festival site and car park will be denied. You must have these tickets to get in!

● Outdoor chairs requiring assembly

Chairs which cannot be folded up can cause injury to others when being carried.

Please note that foldable chairs must be folded when being carried within the festival as they may cause injury to other audience members.

●Umbrellas

The use of umbrellas is prohibited in all areas of the festival including camp sites. Use of umbrellas limits your field of vision and can be dangerous if blown away by strong winds.

● Leisure sheets, etc., which occupy large amounts of space, and or other objects, etc., which obstruct the view of others.

《Examples of Prohibited Items》

・Blue sheets (tarps) or other blankets, etc., which use more space than necessary for the number of persons using it.

・Tarps, parasols, sunshades, tents (outside of camp sites), or other items or objects which restrict the view of others.
These items can cause congestion and can be difficult to carry, leading to them being abandoned and becoming trash causing other members of the audience trouble. (Occupying space within the festival for prolonged amounts of time is prohibited.)


● Items which will not be taken with you upon departing the festival such as leisure sheets, chairs, tents and other camping equipment, etc.

● Sound recording equipment

● Glass bottles, cans, etc. (Glass and cans cannot be brought into the festival in a cooler.)

● Explosives including fireworks, etc.

In addition to the above items, animals (pets of any kind), items prohibited by law, and any dangerous items are prohibited at the festival.

Please note anyone found to be in possession of prohibited items will be asked to remove them from the festival grounds.

Those who do not follow the instructions of festival staff will be removed from the festival. Tickets will not be refunded under these circumstances.

● No smoking within the festival

Smoking is only permitted in designated smoking areas.

Please refrain from using the space for prolonged periods of time.

● Actions which cause harm or injury to others

In addition to moshing or stage diving, transportation of chairs, etc., which are not folded up may cause injury to others when in crowded areas.

● Littering and leaving trash behind

Please be sure to separate and dispose of garbage in the appropriate trash receptacles. The festival is located in a rich natural environment and recycling efforts at the festival are undertaken by volunteers. Garbage at the festival is recycled into garbage bags distributed upon entry to the festival and toilet paper at the facilities located throughout the festival grounds.

《Do not feed the monkeys or other wild animals》

Litter and garbage left behind at the festival can inadvertently become food for wild animals in the festival area causing them to appear in the camp sites and possibly causing harm to members of the audience. Please aim for a symbiotic relationship between animals and humans by refraining from actions which attract wildlife.

● Abandoning chairs, leisure sheets or using them to save space

Use of personal items to save space, or abandoning items, is prohibited in all areas of the festival.

Items left unattended for long periods of time will be deemed abandoned and disposed of.

Please also note the use of sheeting or personal items to occupy large amounts of space is strictly prohibited.

The number of unattended leisure sheets and chairs, etc., at the festival have increased in recent years causing audience members to not be able to utilize an open space even when there is nobody there. Please be sure to carry all chairs and sheets, etc., with you when moving around the festival to avoid congestion and allow the greatest number of people to rest.

The above also applies to the Priority Tent area. Please be sure to take all belongings with you when leaving the area.

● Use of chairs or sheets in restricted areas

《Restricted Areas》

・Red Marquee Area (including outside of Red Marquee tent)

・Areas between stages and sound tents and lighting towers, and the spaces directly in front of the stages.

Regardless of location within the festival, use of chairs and leisure sheets may be restricted due to congestion or for crowd control measures. Please be sure to follow all instruction or announcements by festival staff.

● Prolonged use of, abandoning personal items, and the use of the facility by those who do not apply, at the Priority Tent

The Priority Tent is meant to be a short-term rest facility for those we meet the following requirements. Those who do not apply are not permitted use of the facility.

Also, use of the facility for over 1 hour is not permitted.

(Those with a government issued Disability Certificate are permitted use of the facility as required throughout the day.)

・Persons with disabilities and those accompanying them.

・Pregnant women and those accompanying them.

・Children under school age and accompanying adults.
Accompanying persons are limited to 1 person.


● Audio or visual recording of performing artists

Those who are found to be in violation of the above or who do not follow the instructions of festival staff or are found to be causing trouble for other audience members will be forcibly removed from the festival.
Tickets will not be refunded in these cases.

◆ The Festival withholds the right to make changes to the Rules & Regulations of the Festival at any time with or without notification if deemed necessary for the safe and orderly operation of the festival. Please note tickets will not be refunded for the reason of any changes made.

◆ The Festival will be held in the event of inclement weather (excluding natural disaster). Please also note that tickets will not be refunded in the case of any cancellation or change in artist line up.

◆ The Festival is held in a rich natural environment. Please be sure to be fully aware of natural dangers including but not limited to risk of falling, hypothermia caused by wind and or rain, injury caused by wild animals, poisonous vegetation, or insects such as bees or flies, etc.

◆ Please refrain from excessive alcohol consumption. Overly intoxicated persons may be removed forcibly from the festival.

◆ Moshing, stage diving or any other actions or behavior which may cause harm or injury to other audience members is strictly prohibited. The Festival will not be held responsible in any way in the event any harm or injury is caused to another member of the festival audience due to these types of actions. Any claims must be resolved between the parties themselves.

◆ In the event a person is found to have entered the Festival illegally, the person will be handed over to the local police department and sued for damages.

◆ Please strictly refrain from causing any trouble for residents in the area around the festival.

◆ Niigata Prefecture laws dictate those under the age of 18 are required to return to their lodging by 11:00pm.

◆ The final performance of each day of the festival finishes after the last train departing Echigoyuzawa Station. Please note there is no other public transportation available after the last performance of each day of the festival.

◆ Be sure to secure transportation to and from the festival yourself prior to coming to the festival. (Sleeping outdoors in or any near the venue or Echigoyuzawa Station is prohibited. Please also refrain from traveling to the festival by car without securing a parking pass in advance.) Please also note the number of parking passes and lodging facilities available at the festival are limited.

◆ Those found in possession of restricted items within the festival will be asked to remove them from festival grounds.

◆ The Festival organizers, venue, or performing artists are not responsible for any accidents or thefts in or outside of the festival.

◆ Those who refuse to follow the instructions of festival staff, or cause harm or injury to other members of the festival audience will be forcibly removed from the festival. In the case the Organizing Committee deems a person to have repeatedly done so or has malicious intent, the festival withholds the right to ban that person or persons from entering the festival in future years regardless of whether the individual(s) purchases a ticket. Tickets will not be refunded in this case under any circumstances.

◆ Cameras and or video cameras are permitted within the festival but recording of artist performances is strictly prohibited. Sound recording equipment is prohibited in all areas of the festival. Use of selfie sticks is prohibited in front of stages, during congested times and while moving within the festival.

◆ Please be sure to read and understand all rules and regulations prior to purchasing tickets. Purchase of ticket is deemed agreement to all rules and regulations & terms and conditions of the festival.

◆ All personal information provided upon purchase of festival tickets will be held securely by the festival organizer.