【TICKET REFUND】
●Festival ticket sales will be suspended.
●Refunds will be made available for tickets already purchased.
●Tickets will be valid for next year’s festival so those planning to attend should save the ticket.
For customer who purchased ticket at Ganban English Online Store
We will send an email to ticket purchaser about the refund. If you do not receive the email by June 30, or you have other inquiries regarding tickets, please contact us at the following address.
english@ganban.net (in English)
STORE SALES/ ONLINE SALES FOR PEOPLE WHO LIVE IN JAPAN
Welcome to FRF Official shop GAN-BAN! We have sold tickets for many international people every year. This year tickets will be available on Tuesday, March 17 at 11am. Please have a look through the information below. If your enquiry is not covered, please feel free to contact us.
english@ganban.net (in English)
STOREFRONT
Shibuya PARCO B1F (11:00-21:00)
15-1 Udagawa-cho Shibuya-ku Tokyo
ONLINE SALES (in English) 24 hours
This website is only for people who reside within Japan.
Please note that orders or payments made from overseas through this page will automatically be cancelled.
If you would like to order tickets from outside of Japan, please proceed to do so by accessing HERE.
We advise you purchase tickets for Fuji Rock Festival from an official shop GAN-BAN as we offer some special deals!
1) FREE SHIPPING ON ORDERS OVER 19,000YEN!
When tickets are purchased online, shipping within Japan is free of charge. Your wristband will be delivered with Yamato transport service. *In case when tickets are delivered with different company, a service will still be with tracking number.
2) NO HANDLING FEE!
Like other ticketing service where they apply “system usage fee” or “ticket issuing fee”, these fees will not be charged from us! Just pay for ticket price! *There will be a bank transfer fee applied when using online sales.
3) A SPECIAL LIMITED BONUS!
“FUJI ROCK FESTIVAL’20×GAN-BAN TOTE BAG”
Each entrance ticket comes with a special tote bag which is only available at GAN-BAN on first come, first served basis! Hurry!!
4) A SPECIAL BONUS!
Each entrance ticket comes with a drink discount coupon worth 500yen. The coupon can be used at GAN-BAN BAR in the Oasis area, inside of the festival venue.
5) WRISTBAND IN ADVANCE!
Your entrance wristband and camp site wristband will be delivered at the beginning of August. You do not need to exchange from ticket to wristband at the festival site!
Be sure to fully read and understand the following before purchasing tickets.
ADMISSION TICKETS
CAMPSITE TICKET
PARKING TICKET
Ticket Rules & Regulations
Each General ticket valid for 1 person’s entry to the festival.
Admission free for children under the age of 15. Must be accompanied by an adult.
Shuttle bus service departing from the JR Echigo-Yuzawa Station to the festival is ¥1,000 per person. Return trip is free of charge.
Each Camp Site Ticket valid for 1 person’s use of camp site during the festival period, from Thursday August 20 12:00pm to Monday August 24 12:00pm.
Camp Site Tickets do not include tent or any other equipment.
Parking Tickets only available for those purchasing 2 or more General Admission tickets. General Admission Ticket required for each person in vehicle.
Purchase of only Parking Ticket(s) not available. Those coming to the festival by car must purchase a General Admission Ticket and Parking Ticket.
For those travelling by motorcycle (vehicles above scooter class), the festival car park is available for use.
A fee of ¥2000 (cash only, limited to festival period only) will be charged upon entry.
Notes about ticket purchase
Moon Caravan Tickets are not available for purchase.
The maximum number of tickets you can purchase at once is 4 (four) online sales. If you wish to buy more than 4 tickets, another order has to be made.
Please note that changes or cancellations cannot be made after application of purchase.
Be sure to purchase your ticket at an authorized ticket outlet.
Tickets purchased via unauthorized ticket outlets will be deemed invalid and the festival will not be responsible for any trouble arising from the purchase of such tickets nor will such tickets be refunded by the festival under any circumstances.
Tickets will be exchanged with wrist bands at the Festival site. You cannot enter the site with only a ticket. (Those who receive wristbands in advance may directly enter the festival.)
Tickets and wristbands will not be reissued under any circumstances.
Those who remove or lose their wristband while in the festival will be asked to exit the festival or repurchase a ticket.
Tickets and or parking tickets will be posted at the beginning of August (tentative).
Ticket sales will finish once tickets are sold out. This applies to all ticket types.
Please be sure to fully read and understand the rules and regulations before purchasing tickets.
Fuji Rock Festival Rules & Regulations
♦ These rules and regulations are subject to change without notice. Please note that ticket refunds will not be made for such rule changes regardless of how prior notification is made or lack thereof.
♦ The festival will not be cancelled due to inclement weather (excluding natural disasters). Please note that ticket refunds will not be made due to changes or cancellations of artists.
♦ The festival is held at a natural outdoor venue. Please be sure to watch after yourself and guard against injury from falling, hypothermia from low temperatures, bites or stings from bugs such as bees, gnats, flees and or rashes or allergic reactions from plants and animals.
♦ Please avoid excessive drinking. Those deemed to be drinking excessively or out of control may be ejected from the festival site.
♦ Any dangerous behavior that may harm other people, such as moshing and diving, is prohibited. The festival is not responsible for injuries and accidents due to such acts. Such incidents shall to be solved between the parties involved.
♦ Persons found to have entered the festival illegally will be reported to the police and will be put under the care of local police officials and charged for compensation.
♦ Please refrain from any behavior that can cause annoyance to local residents.
♦ Due to local regulations, people under 18 years must return to their accommodation by 11pm.
♦ The final train departing Echigo-Yuzawa Station leaves before the festival performance finishes. All public transportation is unavailable after the last performances on all days of the festival.
♦ Be sure to acquire transportation and/or lodging yourself before coming to the festival. (Sleeping outdoors at, around, or near the festival or Echigo-Yuzawa Station is strictly prohibited. Also, those who have not acquired a parking pass in advance are prohibited from parking at the festival.) Please also note that parking passes and lodging packages available at the on-site festival tour center are limited.
♦ Those who bring prohibited items into the festival will be asked to remove them from the premises.
♦ The production, the site and the artists are not responsible for accidents and thefts in and out of the festival site.
♦ Those who do not follow the directions of festival staff or cause harm to other festival goers will be forcibly ejected from the festival. If the actions are deemed malicious by the festival, the person will be banned from entering the festival in future years regardless of whether they purchase a ticket. Ticket(s) will not be refunded to those persons under any circumstances.
♦ You may bring cameras and/or video cameras into the site but it is strictly prohibited to record the artists. No sound recording equipment is allowed on the site. The use of selfie sticks are not permitted in congested areas, in front of the stages, and while moving between areas.
♦ Agreement to the festival rules and restrictions is needed to purchase tickets. Please be sure to read and confirm all rules and regulations listed on the official website before purchasing tickets. Please note that purchase of festival tickets shall be deemed as agreement to all rules and regulations of the festival.
◆All information given when purchasing festival tickets will be held by the festival organizers.
『FESTIVAL CRISIS 〜Let’s All Change & Make Change, Together〜』
The Festival reserves the right to refuse entry to anyone who cannot follow the festival regulations or has bad festival manners.
Please note that the festival rules and regulations may change without prior notice at any time if deemed necessary.
Please also note that tickets will not be refunded after purchase. Please be sure to fully read and understand the festival rules and regulations before purchasing your tickets.
【PROHIBITED ITEMS】
●Cross Type Folding Outdoor Camping Chairs
●Umbrellas
●Leisure sheets, parasols, and other items that block visibility or take large amounts of space.
●Sheeting, chairs, tents and other camp items which cannot be taken back with you.
●Any and all sound recording devices.
●Bottles and cans (carrying in coolers also prohibited)
●Fireworks and other explosives.
Any and all pets, items prohibited by law and any other dangerous items are prohibited at the festival.
Those who bring prohibited items into the festival will be asked to remove them from the premises.
Please note that those who do not follow directions of festival staff will be ejected from the festival. Tickets will not be refunded in this case.
【ACTIONS PROHIBITED AT THE FESTIVAL】
●Smoking while walking, smoking in congested areas, smoking in non-smoking areas
●Actions which harm others
●Leaving trash behind
●Leaving chairs or sheeting to save space
●Use of chairs or sheeting in prohibited area
●Prolonged use of and/or leaving belongings behind in Priority Rest Tents as well as use of facilities by those who are not appropriate.
●Video or sound recording of performing artists
Those who do not follow the directions of festival staff or cause harm to other festival goers will be forcibly ejected from the festival. Ticket(s) will not be refunded to those removed from the festival under any circumstances.
Festival Regulations：https://en.fujirockfestival.com/attention/
Fuji Rock Festival’20 official website：https://en.fujirockfestival.com/
